Monday, January 26, 2009

PEP Talk

January 20 – 21, 2009 is the schedule that we have for our Personal Effectiveness Program (PEP).

Our facilitators from HR were the following:

Ms. Gigi (Her real name is Dorothy, but when she checked the meaning of her name, it means “gift from God”. Hence, the 2 G’s from gift and God was combined.)

Mr. Anton (He’s real name is Antonio which he shared the literal meaning of his name is “flower”.)

Ms. Nona (No comment, she might not release my ATM card. Hahaha!)

About my own name (ahem!), my complete is Jeffrey Robin. Jeffrey, according to my beautiful mother, was from the character played by then child actor, Ian Veneracion in a sitcom starred by Joey de Leon as his father. The Robin is an English version of my father's name which is Ruben.

On the Performance scale of 1-10, with 1 being the lowest and 10 being the highest, I would personally rate the program an 8.

The highlights of the program for me are the following:

1) The PHARAOH (which stands for participation, honesty, awareness, respect, acceptance, openness, heart and humor) during the sharing.

2) The TEAMWORK challenge which includes that we are all blindfolded. It was great!

3) OMG! Someone just came OUT of the closet! Hehehe!

4) The POSITIVE comments each got from 24 people in the room, let me share some that was given to me:

a. “You deserve to be here! You have lots of ideas, I like it! Godspeed!”

b. “Your honesty set you apart from most men. Preserve your uniqueness because know that underneath your aloof exterior lies the heart of someone who cares about his fellow man.” - P

c. “Very outspoken and tactful… I like how go direct to the point, share your experiences and opinions… You are very goal oriented and potential leader. Hope you reach your dreams, Jef! Aja!”

d. “A person who is a director who always leads the class whenever it is needed. Speaks well infront of the class, inside view of experience like when you talk have or can talk about anything. Opinionated.”

I do made also a lot of POSITIVE comments as well. Most of them are in acronyms or rhyming. hehehe!

That really made me think that I have a future in Advertising...

Nursing and Advertising... why not?!

Perhaps I can join the SMCAD (Strategic Marketing and Corporate Affairs Division) of St. Luke's - Global City in the near future!

Saturday, January 24, 2009

May-K Makeover

January 12 – 16, 2009 is the schedule that we have for our Customer Service (CS) program.

As usual, I was late on the first day because of disorientation. I have been going up and down the CHBC building since I began applying for St. Luke’s Global City but it is just then that I realize that there is a north and south tower in CHBC.

Our trainers were Ms. Chari “Sexy” Legaspi and Ms. Kat “Beauty” Carbonel from May-K.

On the Performance scale of 1-10, with 1 being the lowest and 10 being the highest, I would personally rate the program an 8.

Below are the 8 things I like about the program:


1) Trainers are good. Kat reminds of a Korean actress and Chari reminds me of Kaye Brosas. Hahaha!

2) They imparted to us to say always say things POSITIVELY whenever we interact with external as well as internal customers.

3) They shared the importance of always holding on to our EMPOWERING BELIEFS and VALUES that should coincide with the VALUES of St. Luke’s.

4) I was able to make my new personal empowering belief which is in whatever endeavor I do, iKiss it! iKiss stands for “I keep it sexy and successful!” always. Thanks to my bestfriend, Roslyn, for her picture full of allure.

5) There were lots of ice breakers in the form of games but the best I think was the “Fuzzy duck, ducky fuzz” game because some of us would utter other phrases unintentionally such as “fucky duck” and “ducky fuck” to name a few. Whew!

6) I found out that KIKAY kit for men is called KOKOY kit. Thank GOD it’s not KOKEY kit! Hehehe! Metrosexuality is so IN now… as they say “Metrosexual: Isang metro na lang, homosexual na! Di ba Julius?” Hahaha!

7) I also learned something fancy. That the more formal way for men to cross their legs is through the COSMOPOLITAN, wherein the sole of the shoe is not seen and maintain a fist size between the 2 legs.

8) The May-K experts (Sexy and Beauty) did comment that I look better WITHOUT the eyeglasses! “Mama! I need contact lenses! It’s highly recommended by extreme makeover experts” Hehehe!

Universal English by Universal Worker




January 6 – 9, 2009 is the schedule that we have for our Basic English Proficiency (BEP) program.

Unfortunately, I wasn’t able to attend the first day because of post-devastation at the bus station after enduring 70 hours of land trip from Leyte.

Ms. Nona of HR told me that she will reschedule me to attend the lacking day that I need to attend sometime in the near future.

The program was basically very basic (so much for redundancy!) and was presented like a crash review for IELTS.

We are really lucky because on the second day, Mr. Spanky Enriquez facilitated us. He runs the company, Universal Workers Inc. He was awesome as we all would describe him.

On the Performance scale of 1-10, with 1 being the lowest and 10 being the highest, I would personally rate the program a 7.

The part that I really enjoy the most is when we read and discussed about the text of the Commencement address by Steve Jobs, CEO of Apple Computer and of Pixar Animation Studios, delivered on June 12, 2005 in Stanford University.

Below is the copy of that said Commencement address.


I am honored to be with you today at your commencement from one of the finest universities in the world. I never graduated from college. Truth be told, this is the closest I've ever gotten to a college graduation. Today I want to tell you three stories from my life. That's it. No big deal. Just three stories.

The first story is about connecting the dots.

I dropped out of Reed College after the first 6 months, but then stayed around as a drop-in for another 18 months or so before I really quit. So why did I drop out?

It started before I was born. My biological mother was a young, unwed college graduate student, and she decided to put me up for adoption. She felt very strongly that I should be adopted by college graduates, so everything was all set for me to be adopted at birth by a lawyer and his wife. Except that when I popped out they decided at the last minute that they really wanted a girl. So my parents, who were on a waiting list, got a call in the middle of the night asking: "We have an unexpected baby boy; do you want him?" They said: "Of course." My biological mother later found out that my mother had never graduated from college and that my father had never graduated from high school. She refused to sign the final adoption papers. She only relented a few months later when my parents promised that I would someday go to college.

And 17 years later I did go to college. But I naively chose a college that was almost as expensive as Stanford, and all of my working-class parents' savings were being spent on my college tuition. After six months, I couldn't see the value in it. I had no idea what I wanted to do with my life and no idea how college was going to help me figure it out. And here I was spending all of the money my parents had saved their entire life. So I decided to drop out and trust that it would all work out OK. It was pretty scary at the time, but looking back it was one of the best decisions I ever made. The minute I dropped out I could stop taking the required classes that didn't interest me, and begin dropping in on the ones that looked interesting.

It wasn't all romantic. I didn't have a dorm room, so I slept on the floor in friends' rooms, I returned coke bottles for the 5¢ deposits to buy food with, and I would walk the 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. I loved it. And much of what I stumbled into by following my curiosity and intuition turned out to be priceless later on. Let me give you one example:

Reed College at that time offered perhaps the best calligraphy instruction in the country. Throughout the campus every poster, every label on every drawer, was beautifully hand calligraphed. Because I had dropped out and didn't have to take the normal classes, I decided to take a calligraphy class to learn how to do this. I learned about serif and san serif typefaces, about varying the amount of space between different letter combinations, about what makes great typography great. It was beautiful, historical, artistically subtle in a way that science can't capture, and I found it fascinating.

None of this had even a hope of any practical application in my life. But ten years later, when we were designing the first Macintosh computer, it all came back to me. And we designed it all into the Mac. It was the first computer with beautiful typography. If I had never dropped in on that single course in college, the Mac would have never had multiple typefaces or proportionally spaced fonts. And since Windows just copied the Mac, its likely that no personal computer would have them. If I had never dropped out, I would have never dropped in on this calligraphy class, and personal computers might not have the wonderful typography that they do. Of course it was impossible to connect the dots looking forward when I was in college. But it was very, very clear looking backwards ten years later.

Again, you can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.

My second story is about love and loss.

I was lucky — I found what I loved to do early in life. Woz and I started Apple in my parents garage when I was 20. We worked hard, and in 10 years Apple had grown from just the two of us in a garage into a $2 billion company with over 4000 employees. We had just released our finest creation — the Macintosh — a year earlier, and I had just turned 30. And then I got fired. How can you get fired from a company you started? Well, as Apple grew we hired someone who I thought was very talented to run the company with me, and for the first year or so things went well. But then our visions of the future began to diverge and eventually we had a falling out. When we did, our Board of Directors sided with him. So at 30 I was out. And very publicly out. What had been the focus of my entire adult life was gone, and it was devastating.

I really didn't know what to do for a few months. I felt that I had let the previous generation of entrepreneurs down - that I had dropped the baton as it was being passed to me. I met with David Packard and Bob Noyce and tried to apologize for screwing up so badly. I was a very public failure, and I even thought about running away from the valley. But something slowly began to dawn on me — I still loved what I did. The turn of events at Apple had not changed that one bit. I had been rejected, but I was still in love. And so I decided to start over.

I didn't see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me. The heaviness of being successful was replaced by the lightness of being a beginner again, less sure about everything. It freed me to enter one of the most creative periods of my life.

During the next five years, I started a company named NeXT, another company named Pixar, and fell in love with an amazing woman who would become my wife. Pixar went on to create the worlds first computer animated feature film, Toy Story, and is now the most successful animation studio in the world. In a remarkable turn of events, Apple bought NeXT, I returned to Apple, and the technology we developed at NeXT is at the heart of Apple's current renaissance. And Laurene and I have a wonderful family together.

I'm pretty sure none of this would have happened if I hadn't been fired from Apple. It was awful tasting medicine, but I guess the patient needed it. Sometimes life hits you in the head with a brick. Don't lose faith. I'm convinced that the only thing that kept me going was that I loved what I did. You've got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don't settle.

My third story is about death.

When I was 17, I read a quote that went something like: "If you live each day as if it was your last, someday you'll most certainly be right." It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself: "If today were the last day of my life, would I want to do what I am about to do today?" And whenever the answer has been "No" for too many days in a row, I know I need to change something.

Remembering that I'll be dead soon is the most important tool I've ever encountered to help me make the big choices in life. Because almost everything — all external expectations, all pride, all fear of embarrassment or failure - these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.

About a year ago I was diagnosed with cancer. I had a scan at 7:30 in the morning, and it clearly showed a tumor on my pancreas. I didn't even know what a pancreas was. The doctors told me this was almost certainly a type of cancer that is incurable, and that I should expect to live no longer than three to six months. My doctor advised me to go home and get my affairs in order, which is doctor's code for prepare to die. It means to try to tell your kids everything you thought you'd have the next 10 years to tell them in just a few months. It means to make sure everything is buttoned up so that it will be as easy as possible for your family. It means to say your goodbyes.

I lived with that diagnosis all day. Later that evening I had a biopsy, where they stuck an endoscope down my throat, through my stomach and into my intestines, put a needle into my pancreas and got a few cells from the tumor. I was sedated, but my wife, who was there, told me that when they viewed the cells under a microscope the doctors started crying because it turned out to be a very rare form of pancreatic cancer that is curable with surgery. I had the surgery and I'm fine now.

This was the closest I've been to facing death, and I hope its the closest I get for a few more decades. Having lived through it, I can now say this to you with a bit more certainty than when death was a useful but purely intellectual concept:

No one wants to die. Even people who want to go to heaven don't want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life. It is Life's change agent. It clears out the old to make way for the new. Right now the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it is quite true.

Your time is limited, so don't waste it living someone else's life. Don't be trapped by dogma — which is living with the results of other people's thinking. Don't let the noise of others' opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.

When I was young, there was an amazing publication called The Whole Earth Catalog, which was one of the bibles of my generation. It was created by a fellow named Stewart Brand not far from here in Menlo Park, and he brought it to life with his poetic touch. This was in the late 1960's, before personal computers and desktop publishing, so it was all made with typewriters, scissors, and polaroid cameras. It was sort of like Google in paperback form, 35 years before Google came along: it was idealistic, and overflowing with neat tools and great notions.

Stewart and his team put out several issues of The Whole Earth Catalog, and then when it had run its course, they put out a final issue. It was the mid-1970s, and I was your age. On the back cover of their final issue was a photograph of an early morning country road, the kind you might find yourself hitchhiking on if you were so adventurous. Beneath it were the words: "Stay Hungry. Stay Foolish." It was their farewell message as they signed off. Stay Hungry. Stay Foolish. And I have always wished that for myself. And now, as you graduate to begin anew, I wish that for you.

Stay Hungry. Stay Foolish.

Thank you all very much.

Wednesday, January 7, 2009

Landtrip Badtrip


It was January 3, 2009, Saturday, past 8:00 am when our vehicle stopped at the demoted Philtranco bus terminal just outside the new Tacloban bus terminal in Abucay, Tacloban City, Leyte. The bus with body no. 728 which is bound for Cubao/Pasay was already there waiting for me and my sister as well as other passengers. The bus was in Maasin earlier and was just in Tacloban City for passenger pick-up. It was almost 9:00 am when the bus left the terminal.

Passing through the San Juanico Bridge during the trip really brings pride to me as a 100% Waray.

We arrived in Catbalogan City, Western Samar around 11:00 am and had our meal stop there. We were in Calbayog City, Northern Samar by 2:00 pm to pick up passengers. At around 4:00 pm we were already in Allen Ferry Terminal waiting for our schedule when it was announced that the ferry trips were canceled due to coast guard’s not giving clearance based on the PAGASA’s weather advisory that the area is on Typhoon Signal no. 1. In short, “ASA KA PA”.

We had our dinner in a local restaurant because the carinderias around the terminal were already having food shortage due to that almost 30 buses, including our bus, were stranded there. Though it was expensive, it was worth it because they have a television showing “My Big Love” on Cinema One which delighted my sister who is a Sam Milby fan.

We spent most of that night inside the bus enjoying the intermittent turning on and off of the air conditioner and the limited sitting space we have.

The whole day of Sunday was no different, except we are now feeling the “Survivor” instinct wherein there is no clean lavatory and food scarcity is evident. There were hearsays that the local DSWD was giving out relief goods to stranded passengers. It was confirmed when our bus conductor asked us to sign a form but unfortunately, we never received any.

Our hope floats when a ferry from Matnog, Sorsogon arrived at the Allen port around 8:00 pm. It was around 1:00 am of Monday when it was confirmed that it is the same ferry that we be taking. We immediately fell in line to pay for the insurance, terminal fee, and regulatory fee. In our dismayed, we were like “mga basang sisiw” waiting at the entrance of the ferry waiting for our bus conductor who is the one in charge of distributing the ferry tickets to us passengers.

It gotten worse when we are able to go up the passenger deck of the ferry and there’s no more available seats and some seats are used by passengers to sleep on like it is their own bed.

After 2 hours of crossing troubled waters which really gears me up to panic mode always, we have reached Matnog. Upon riding on the bus, it was found out that 1 passenger wasn’t able to ride the ferry with us, another point against the bus conductor.

We had a stop-over at the Iriga City, Albay terminal around 8:00 am since the bus driver noticed the problem with the “busina”. The mechanic on duty diligently worked on it while the passengers went on lavatory and cigarette break.

In Calauag, Quezon we had our meal stop at 11:00 am.

Upon reaching Gumaca, Quezon, the bus engine overheated. After attempting to cool down the engine by means of water bombarding, both the bus driver and bus conductor decided not go on driving the bus and we had no choice but to stay at the meal stop in Gumaca, Quezon waiting for rescue. After few minutes, a Philtranco Bus passed through us and stopped. The bus has available seats for 10 more passengers. I immediately grabbed our bags and told my sister to follow me. I was already waiting in line for transfer when I noticed that my sister is not going down. I went up and she told me that she was told by the bus conductor that only those with light or hand carry baggages can transfer. She was thinking of the two boxes that are on the cargo deck of the bus.

I got furious and frustrated because that delay caused us to loose the spot to transfer.

We had our dinner there and I’m still pissed at my sister when the bus driver informed us that there are 3 buses coming from Daet, CamSur around 11:00 pm. Some of our co-passenger just opted to take other buses and just have their ticket refunded upon reaching Manila. Me and my sister had our hope ups and waited for the said buses.

It was past 11:00 pm when buses bound for Cubao/Pasay, one after the other, started parking in front of the meal stop. Each bus was asked if they can still accommodate extra passengers, but all buses are full.

I’m really upset, especially what happen earlier when we could have been transferred but because my sister was naïve, we lost that opportunity.

I was shocked when the next set of buses came and my sister immediately approached the bus drivers and asks them if we can sit in the aisle using the boxes that we have. I was touched with the effort my sister showed. It was almost 1:00 am of Tuesday when the bus we are on left Gumaca, Quezon. Even though our condition was quite similar to refugees, it was better than getting stuck in oblivion.

It was around 4:00 am when we arrive in Cubao terminal where we are fetched by our uncle. That’s the time when I felt the exhaustion of the past 3 days of travel via land trip.

Though what we have been through can be considered as one of the worst, for me, seeing my sister mature is one of the best!